Hotel Reputation Management Software | Increase User Reviews

Generate more guest reviews for your hotel

By now, it's a well known fact that reviews have a great impact on the booking behaviour of your guests. Most travellers today will not book with a hotel unless they've read reviews by others first (Source: PhoCusWright via Hotelmanagement). These reviews can be found on review portals such as Tripadvisor and HolidayCheck, or via comments on Facebook.

But how can you generate more hotel reviews? Often, a reminder email sent shortly after the guest's stay is enough!

Even a bad review can be used to your advantage. Respond directly to the comments of your guests and show professionalism!

Lodgit Desk offers an interface to reputation management systems that allow you to easily send automatic emails to your guests, asking them to rate your accommodation.

Hotel Review Software: Automatically Send Review Reminders

The settings for this are made quickly and easily: With just a few clicks you can have the interface set up. For each guest, you can individually determine whether they should receive an email or not. If the guest has given their consent, the information is then automatically sent to the rating system of your choice either daily or manually:

iiQ-Check not only helps you gather reviews from your guests, but also gives you a practical overview of your previous reviews on different portals, such as Trivago, Zoover, TripAdvisor and many others. Furthermore you can compare yourself directly with competitors and receive a detailed analysis for your hotel business.

Customer Alliance offers connections to a variety of review portals, such as HolidayCheck or Google+. It also offers you detailed analysis over how well your review requests are accepted and on which sites how your business is rated. You also have the option of responding directly to ratings and generating a badge for your website.

Let our hotel review management software increase your guest review rates!

Save time and money

The additional module for the connection to a hotel reputation management system is available in our shop for a small monthly fee of € 9. Please note that using this module requires an account with the hotel guest review software of your choice, which may incur further costs.