Personalised Hotel Guest Correspondence

Create offers, confirmations, invoices and more

Design your own letterhead, choose individual greetings for each guest, and edit the default texts in the settings of Lodgit Desk. Offers, activities or invoices are created and printed within just a few clicks.

Some of the advantages of having the entire correspondence integrated in Lodgit Desk: 

  • No additional office software necessary - this makes hotel invoicing quick & easy
  • All correspondence created is archived with the booking, along with the guest data, which is also backed up in the archive

From advertising e-mails and offers, to confirmations (including reconfirmations) and invoicing for the hotel, Lodgit Desk handles all correspondence with your guests almost automatically.

Multilingual Text Templates

With Lodgit Desk you can easily create multilingual text templates for offers, confirmations, invoices and other correspondence. You can save different opening and closing paragraphs in the templates, then reuse them again later by simply selecting them when creating e.g an offer. 

Tip: English, Spanish and German language templates are already integrated into Lodgit Desk, so that you only need to translate the extra items you've created yourself.

Great for guests from abroad: With Lodgit Desk you can create templates for offers, confirmations and invoices in different languages. These will then be used automatically according to the language settings of the respective guest. This makes it easy to correspond with the guest in their native language.

Templates for Special Offers, Seasonal Advertising Letters and More...

Special offers: To increase bookings off-season you might decide to send selected regular guests an offer with a 20% discount voucher.

Seasonal offers: A template for a Christmas special offer could for example, contain the extra items for a four course menu and a nightly sleigh ride, which you can create as a package in Lodgit Desk.

Full packages: Templates for inclusive services, as usually offered by hotels could for example be, breakfast, half board or full board and are also created as a package in Lodgit Desk.

Keeping Track: Correspondence Archive

All offers, confirmations and invoices created in the booking window of Lodgit Desk as well as the letters created in the guest management can be viewed in the archive. This also contains the following additional features: 

  • Filter offers and confirmations according to timeframe and status (with the option to change the status) 
  • Print copies of offers, confirmations and invoices
  • Cancel selected invoices
  • All lists are printable