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Guest Management

Hotel Guest Management Software

Manage clients effectively

Has the guest in front of me been to our house before?
The maid must not forget that Mrs. Schmidt is allergic to down feathers.
I would rather not house Mr. Müller-Lüdenscheidt again, as he usually ruins his room.

These and many more are daily requirements to your guest management system – which Lodgit Desk can cover with ease.

Benefits Of Using Lodgit Desk

  • Identify regular patrons – Automatically count the number of bookings for a friendlier check in
  • Find files – Use the search box to easily return client data including notes etc
  • Never forget – Create guest notes and cleaning notes relevant for your staff
  • Optimised hotel operation – Organise contacts in automatic or user defined groups
  • Stay in touch – Customer profiles and contact information incl. optional birthday reminder
  • Know your clients – Overview of all bookings, invoices and travel companions of a client (guest history)
  • Import addresses from address book software (Microsoft® Outlook, Apple® Contacts etc.)
  • and much more!
Guest details panel

Writing Letters and Emails to Selected Guests

Easily create letters and emails for single or multiple clients (using the bulk letter function). You can use the individual, personalised greetings stored in the guest data, as well as a country or customer-specific address format.

Always keep track of all correspondence with the guest, as all letters as well as offers, confirmations and invoices are stored with the guest data in the guest management (history) as well as in a searchable archive.

Export your client data to office software. Lodgit Desk includes an export function so your guest data can be stored as a CSV or Excel file which can then be used with other software such as Microsoft Word™ e.g. to create bulk letters.

Bulk letter to selected clients
Bulk letter to selected clients