Data Protection Statement

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Data Protection Statement

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following we will inform you about how we handle your personal data when you use our website. Personal data is defined as all data with which you can be personally identified.

1.2 The person responsible for data processing for this website within the context of the German Data Protection Act (DSGVO) is Lodgit Hotelsoftware GmbH, Industriestr. 95D, 04229 Leipzig, Germany, Tel.: 0341-420 69 44, E-Mail: . The person responsible for the processing of personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.

1.3 For security reasons and to protect the transmission of personal data and other confidential contents (e.g. orders or inquiries to the responsible person), this website uses SSL resp. TLS encryption. You can recognise an encrypted connection by the character string "https://" and the lock/secure connection symbol in the address bar of your browser.

2) Data collection when visiting our website

2.1 When using our website for purely informative purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the data that your browser sends to our server (so-called "server log files"). When you call up our website, we collect the following data, which are technically necessary for us to display the website:

  • Our visited website
  • Date and time of access
  • Amount of data sent in bytes
  • Source/reference from which you reached the site
  • Used Browser
  • Operating system in use
  • IP address used (if necessary: in anonymised form)

2.2 Processing is carried out in accordance with Art. 6 Para. 1 letter f GDPR the data will not be passed on or used in any other way. However, we reserve the right to check the server log files subsequently if there are concrete indications of illegal use.

3) Cookies

3.1 To make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted again after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and enable us to recognise your browser upon your next visit (so-called persistent cookies). If cookies are set, they collect and process certain user information to an individual extent, such as browser and location data and IP address values. Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie. The duration of the respective cookie storage can be found in the overview of the cookie settings of your web browser.

3.2 In some cases, cookies serve to simplify the ordering process by saving settings (e.g. remembering the contents of a virtual shopping cart for a later visit to the website). In regards to personal data that are also processed by individual cookies used by us, processing is carried out in accordance with Art. 6 Para. 1 letter b GDPR either for the execution of the contract, in accordance with Art. 6 Para. 1 letter a GDPR in the case of a granted consent or in accordance with Art. 6 Para. 1 letter f GDPR for the protection of our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the site visit.

3.3 Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually about their acceptance or exclude the acceptance of cookies for certain cases or generally. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for each browser under the following links:

3.4 Please note that if cookies are not accepted, the functionality of our website may be limited.

4) Establishing contact

4.1 Personal data is collected when contacting us (e.g. via contact form or e-mail). Which data is collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of answering your request or for contacting you and the associated technical administration. The legal basis for the processing of this data is our legitimate interest in answering your request in accordance with Art. 6 para. 1 lit. f GDPR. If your contact is aimed at the conclusion of a contract, an additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after final processing of your request. This is the case if it can be deduced from the circumstances that the matter in question has been conclusively clarified and provided that there are no statutory retention obligations to the contrary.

5) Data processing when opening a customer account and for contract processing

5.1 In accordance with Art. 6 para. 1 lit. b GDPR, personal data will continue to be collected and processed if you provide us with this information for the purpose of executing a contract or opening a customer account. Which data is collected can be seen from the respective input forms. A deletion of your customer account is possible at any time and can be done by sending a message to the above mentioned address of the responsible person. We store and use the data you provide us with to process the contract. After complete processing of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial law retention periods and deleted after these periods have expired, unless you have expressly consented to further use of your data or a legally permitted further use of data has been reserved by us.

6) Data processing for order processing

6.1 In order to process your order, we work together with the following service provider(s), who support us in whole or in part in the execution of concluded contracts. Certain personal data will be transmitted to these service providers in accordance with the following information.
The personal data collected by us will be passed on to the transport company commissioned with the delivery within the scope of contract processing, insofar as this is necessary for the delivery of the goods. Your payment data will be passed on to the assigned credit institute within the scope of the payment processing, as far as this is necessary for the payment processing. If payment service providers are used, we will inform you explicitly about this below. The legal basis for the transfer of data is Art. 6 para. 1 lit. b GDPR.

6.2 Use of payment service providers (payment services)

  •  Unzer (formerly 'Heidelpay')
    If you pay by credit card via Unzer (formerly 'Heidelpay'), the payment will be processed by the payment service provider Unzer GmbH, Vangerowstraße 18, 69115 Heidelberg (hereinafter referred to as "Unzer"), to whom we will forward your data provided during the ordering process exclusively for the purpose of processing the payment in accordance with Art. 6 para. 1 lit. b GDPR. The data will only be passed on to the extent that it is actually necessary for the processing of payment. Unzer will in turn transfer your data to Unzer Luxembourg S.A. société anonyme, 1, Place du Marché, 6755 Grevenmacher, Luxembourg, in order to process the payment - as far as this is necessary - in accordance with Art. 6 Paragraph 1 lit. b GDPR.
    If you select the payment method "purchase on account via Unzer" or "direct debit via Unzer", you will be asked to provide your personal data (first and last name, street, house number, postcode, city, date of birth, e-mail address and telephone number) during the ordering process. In order to protect our legitimate interest in determining the solvency of our customers, we will forward this data in accordance with Art. 6 Para. 1 letter f GDPR to Unzer GmbH, Vangerowstr. 18, 69115 Heidelberg (hereinafter "Unzer", formerly 'Heidelpay') for the purpose of a credit assessment. Unzer checks on the basis of the personal data provided by you as well as other data (such as shopping cart, invoice amount, order history, payment experiences) whether the payment option selected by you can be granted with regard to payment and/or bad debt risks. In order to decide on the establishment or execution of a contractual relationship, identity or creditworthiness information from the following credit agencies may also be included in accordance with Art. 6 para. 1 lit. f GDPR:
    • SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden
    • CRIF Bürgel GmbH, Friesenweg 4, House 12, 22763 Hamburg
    • Arvato Infoscore GmbH, Rheinstraße 99, 76532 Baden-Baden
    • Deltavista GmbH, Kaiserstraße 217, 76133 Karlsruhe
    • UNIVERSUM Business GmbH, Hugo-Junkers-Straße 3, 60386 Frankfurt am Main
    • Bisnode International Group, Robert-Bosch-Strasse 11, 64293 Darmstadt
    • Regis24 GmbH, Wallstraße 58, 10179 Berlin
    • Creditreform AG, Hellersbergstrasse 12, 41460 Neuss
      The credit report can contain probability values (so-called score values). If score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. The calculation of score values includes, but is not limited to, address data.
      You can object to this processing of your data at any time by sending a message to the person responsible for data processing or to Unzer. However, Unzer may still be entitled to process your personal data if this is necessary for the contractual payment processing.
  • Paypal: In the case of payment via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment by instalments" via PayPal, we will pass on your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") within the framework of the payment processing. The data will be passed on in accordance with Art. 6 para. 1 lit. b GDPR and only to the extent necessary for the processing of payments.
    PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "payment by instalments" via PayPal. For this purpose, your payment data may be passed on to credit agencies pursuant to Art. 6 para. 1 lit. f GDPR on the basis of PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit assessment with regard to the statistical probability of non-payment to decide on the provision of the respective payment method. The credit report may contain probability values (so-called score values). If score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. The calculation of score values includes, but is not limited to, address data. Further information on data protection, including information on the credit agencies used, can be found in PayPal's privacy policy: https://www.paypal.com/webapps/mpp/ua/privacy-full
    You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary to process your payment in accordance with the contract.

7) Web analytics services

7.1 Google (Universal) Analytics
This website uses Google (Universal) Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google (Universal) Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website (including the abbreviated IP address) is usually transferred to a Google server and stored there, and may also be transferred to the servers of Google LLC. in the USA.
This website uses Google (Universal) Analytics exclusively with the extension "_anonymizeIp()", which ensures anonymization of the IP address by shortening it and excludes any direct personal reference. Through the extension, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before. Only in exceptional cases will the full IP address be transferred to a server of Google LLC.in the USA and shortened there. In these exceptional cases, this processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our justified interest in the statistical analysis of user behaviour for optimisation and marketing purposes.
On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide us with further services related to website and internet use. The IP address transmitted by your browser within the framework of Google (Universal) Analytics is not combined with other Google data.
You can prevent the storage of cookies by adjusting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link:
https://tools.google.com/dlpage/gaoptout?hl=en-GB
As an alternative to the browser plugin or within browsers on mobile devices, please click on the following link to set an opt-out cookie that will prevent Google Analytics from collecting data within this website in the future (this opt-out cookie only works in this browser and only for this domain. If you delete your cookies in this browser, you will need to click this link again): Disable Google Analytics
Further information on Google (Universal) Analytics can be found here:https://policies.google.com/privacy?hl=de&gl=en
In the event that personal data is transferred to Google LLC. with headquarters in the USA, Google LLC. has certified itself for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the level of data protection applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list
Insofar as legally required, we have obtained your consent for the processing of your data as described above in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future. In order to exercise your revocation, please follow the above-mentioned options to make an objection.

8) Tools and miscellaneous

8.1 Cookie Content Tool based on Usercentrics Technology
In order to obtain effective user consent for cookies and cookie-based applications requiring consent, this website uses a cookie consent-tool with technology from Usercentrics GmbH, Rosental 4, 80331 Munich, Germany (hereinafter referred to as "Usercentrics").
By integrating a corresponding JavaScript code, a banner is displayed to users when they call up the site, in which consent for certain cookies and/or cookie-based applications can be granted by ticking the appropriate box. The tool blocks the setting of all cookies requiring consent until the respective user has given his consent by ticking the appropriate box. This ensures that such cookies are only set on the respective user's terminal device if consent has been granted.
To enable the Cookie Consent-Tool to uniquely assign page views to individual users and to individually record, log and store the consent settings made by the user for the duration of a session, certain user information (including the IP address) is collected by the Cookie Consent-Tool when our website is accessed, transmitted to Usercentrics' servers and stored there.
This data processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in a legally compliant, user-specific and user-friendly consent management for cookies and thus in a legally compliant design of our website.
A further legal basis for the data processing described is also Art. 6 Para. 1 lit. c GDPR. As the responsible party, we are subject to the legal obligation to make the use of technically unnecessary cookies dependent on the respective user consent.
We have concluded a contract with Usercentrics under which we commit Usercentrics to protect the data of visitors to our website and not to pass it on to third parties.
Further information on the use of data by Usercentrics can be found in the Usercentrics Data Protection Declaration at https://usercentrics.com/privacy-policy/

8.2 Google Web Fonts
This site uses so-called web fonts for the uniform display of fonts which are provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.
To do this, the browser you are using must connect to Google's servers. This may also involve the transmission of personal data to the servers of Google LLC. in the USA. In this way, Google obtains knowledge that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and attractive presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If your browser does not support Web Fonts, a standard font from your computer will be used.
In the event that personal data is transferred to Google LLC. with headquarters in the USA, Google LLC. has certified itself for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list
For more information about Google Web Fonts, please visit https://developers.google.com/fonts/faq and read Google's privacy policy: https://www.google.com/policies/privacy/

8.3 Google reCAPTCHA
On this website we also use the reCAPTCHA feature of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). This function is mainly used to distinguish whether an entry is made by a natural person or abusively by machine and automated processing. The service includes the sending of the IP address and, if applicable, other data required by Google for the reCAPTCHA service to Google and is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in establishing individual responsibility on the Internet and avoiding misuse and spam. In the course of using Google reCAPTCHA, personal data may also be transferred to the servers of Google LLC. in the USA.
In the event that personal data is transferred to Google LLC. based in the USA, Google LLC. has certified itself for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list
Further information about Google reCAPTCHA and Google's privacy policy can be found at: https://www.google.com/intl/de/policies/privacy/
Insofar as legally required, we have obtained your consent for the processing of your data as described above in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future. In order to exercise your revocation, please follow the above-mentioned option to make an objection.

8.4 Applications for job vacancies by e-mail
On our website we advertise currently vacant positions in a separate section, for which interested parties can apply by e-mail to the contact address provided.
In order to be included in the application process, applicants must provide us with all personal data required for a well-founded and informed assessment and selection together with their application by e-mail.
The required data includes general personal information (name, address, telephone or electronic contact details) as well as performance-specific proof of the qualifications required for a position. Where appropriate, health-related information may also be required which, in the interests of social protection, must be given special consideration in the person of the applicant under labour and social law.
The components that an application must contain in order to be considered in each individual case and the form in which these components are to be sent by e-mail can be found in the respective job advertisement.
After receipt of the application sent using the specified e-mail contact address, the applicant data is stored by us and evaluated exclusively for the purpose of processing the application. For any queries arising in the course of processing the application, we will use either the e-mail address provided by the applicant with his or her application or a telephone number given.
The legal basis for these processing operations, including contact for queries, is generally Art. 6 para. 1 lit. b GDPR in conjunction with § 26 para. 1 BDSG, in the sense of which the completion of the application procedure is considered to be the initiation of an employment contract.
Insofar as special categories of personal data within the meaning of Art. 9 para. 1 GDPR (e.g. health data such as information on the status of severely disabled persons) are requested from applicants in the course of the application procedure, processing is carried out in accordance with Art. 9 para. 2 lit. b. GDPR, so that we can exercise the rights arising from labour law and social security and social protection law and fulfil our obligations in this respect.
Cumulatively or alternatively, the processing of the special categories of data may also be based on Art. 9 para. 1 letter h of the GDPR if it is carried out for purposes of preventive health care or occupational medicine, for the assessment of the applicant's ability to work, for medical diagnosis, care or treatment in the health or social field or for the management of systems and services in the health or social field.
If, in the course of the evaluation described above, the applicant is not selected or withdraws his or her application prematurely, the data transmitted by e-mail and all electronic correspondence, including the original application e-mail, will be deleted after 6 months at the latest following notification. This period is calculated on the basis of our legitimate interest in being able to answer any follow-up questions about the application and, if necessary, to comply with our obligation to provide evidence in accordance with the regulations on the equal treatment of applicants.
In the event of a successful application, the data provided will be deleted on the basis of Art. 6 para. 1 lit. b GDPR in conjunction with § 26 para. 1 BDSG for the purposes of the employment relationship.

8.5 OpenStreetMap
This site uses the open source mapping service "OpenStreetMap" of the OpenStreetMap Foundation, St John's Innovation Centre, Cowley Road, Cambridge, CB4 0WS, United Kingdom via an API to show you the location of our company and to make it easier for you to find us.
In order to provide you with OpenStreetMap's mapping services, the service collects your IP address when you access the site and transmits it to an OpenStreetMap server, where it is stored.
This data processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in an attractive presentation of our online services and the ease to discover our location.
If you do not agree with the future transmission of your data to OpenStreetMap, you have the option of deactivating the OpenStreetMap web service completely by switching off the JavaScript application in your browser. OpenStreetMap and thus the map display on this website cannot then be used.
You can find more information about OpenStreetMap's privacy policy at the following Internet address: https://wiki.osmfoundation.org/wiki/Privacy_Policy
Insofar as legally required, we have obtained your consent for the processing of your data as described above in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future. In order to exercise your revocation, please follow the above-mentioned option to make an objection.

9) Data subject's rights

9.1 The applicable data protection law grants you comprehensive data subject rights (rights of information and intervention) vis-à-vis the data controller with regard to the processing of your personal data, about which we inform you below:

  • Right of access in accordance with Art. 15 of the GDPR: In particular, you have a right of access to your personal data processed by us, the processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your data have been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right of rectification, erasure, restriction of processing, opposition to processing, complaint to a supervisory authority, the origin of your data if it has not been collected from you by us, the existence of automated decision making including profiling and, where applicable, meaningful information on the logic involved and the scope and intended effects of such processing on you, as well as your right to be informed of the guarantees provided under Art. 46 of the GDPR in the event of transfer of your data to third countries;
  • Right of rectification in accordance with art. 16 of the GDPR: You have the right to have incorrect data concerning you corrected and/or to have your incomplete data stored by us completed without delay;
  • Right of deletion in accordance with Art. 17 of the GDPR: You have the right to request the deletion of your personal data if the conditions of Art. 17 para. 1 of the GDPR are met. However, this right does not apply in particular if the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
  • Right to limit processing pursuant to Art. 18 GDPR: You have the right to request the limitation of the processing of your personal data as long as the accuracy of your data which you dispute is verified, if you refuse to delete your data due to unauthorised data processing and instead request the limitation of the processing of your data, if you require your data for the assertion, exercise or defence of legal claims, after we no longer require these data after the purpose has been achieved, or if you have lodged an objection for reasons relating to your particular situation, as long as it is not yet clear whether our legitimate reasons outweigh the objection;
  • Right to be informed in accordance with Art. 19 GDPR: If you have asserted the right to rectification, erasure or restriction of processing vis-à-vis the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification, erasure or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed of these recipients.
  • Right to data transferability in accordance with Art. 20 GDPR: You have the right to receive your personal data that you have provided us with in a structured, common and machine-readable format or to request that it be transferred to another responsible party, insofar as this is technically feasible;
  • Right to revoke consents granted pursuant to Art. 7 para. 3 GDPR: You have the right to revoke at any time with future effect any consent you have given to the processing of data. In the event of revocation, we will immediately delete the data concerned, unless further processing cannot be based on a legal basis for processing without consent. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until revocation;
  • Right of appeal under Art. 77 GDPR: If you believe that the processing of personal data relating to you is in breach of the GDPR, you have the right - without prejudice to any other administrative or judicial remedy - to lodge a complaint with a supervisory authority, in particular in the Member State in which you are resident, your place of work or the place where the alleged breach occurs.

9.2 RIGHT OF OBJECTION
IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR PREDOMINANT LEGITIMATE INTEREST IN THE CONTEXT OF A WEIGHING UP OF INTERESTS, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE FOR REASONS ARISING FROM YOUR SPECIAL SITUATION.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN PROVE THAT THERE ARE COMPELLING REASONS FOR PROCESSING WORTHY OF PROTECTION WHICH OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS.
IF WE PROCESS YOUR PERSONAL DATA FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH MARKETING. YOU CAN EXERCISE YOUR RIGHT TO OBJECT AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

10) Duration of storage of personal data

The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing and - if relevant - additionally by the respective legal retention period (e.g. retention periods under commercial and tax law).

When personal data is processed on the basis of express consent in accordance with Art. 6 para. 1 letter a GDPR, this data is stored until the person concerned withdraws his or her consent.

If there are legal retention periods for data which are processed within the framework of legal or similar obligations based on Art. 6 Para. 1 letter b GDPR, these data are routinely deleted after expiry of the retention periods, provided that they are no longer required for the fulfilment or initiation of a contract and/or we have no justified interest in their further storage.

When personal data is processed on the basis of Art. 6 Para. 1 letter f GDPR, this data is stored until the person concerned exercises his or her right to object in accordance with Art. 21 Para. 1 GDPR, unless we can prove compelling reasons for processing worthy of protection which outweigh the interests, rights and freedoms of the person concerned, or the processing serves to assert, exercise or defend legal claims.

When personal data is processed for the purpose of direct advertising on the basis of Art. 6 para. 1 letter f GDPR, this data are stored until the data subject exercises his or her right of objection under Art. 21 para. 2 GDPR.

Unless otherwise stated in the other information in this declaration on specific processing situations, stored personal data will be deleted if they are no longer necessary for the purposes for which they were collected or otherwise processed.