Data Protection Statement

Phone contact

In urgent cases you can reach us by phone, Mon through Fri 9am - 5.30pm (CET) under +49 341 4206944

or via Skype: lodgit

Free Trial?

Download a free 30 days trial version:

macOS macOS

Windows Windows

Download now

Data Protection Statement

The person accountable within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:

Lodgit Hotelsoftware GmbH
Industriestraße 85 - 95
04103 Leipzig - GERMANY

Phone: 0049 341 42 06 94 4
Fax: 0049 341  47 83 90 20

Email:

CEO: Dr.-Ing. Dirk Bockelmann

The data protection officer of the person accountable is:

Attorney-at-law Jan Marschner
Markt 9
04109 Leipzig - GERMANY

Email:
phone: 0049 341  26 18 93 73

We only collect and process personal data of our users to the extent necessary to provide a functional website as well as our content and services. The collection and processing of personal data of our users takes place as a rule only with the user's consent.

Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 para 1 lit. a EU General Data Protection Regulation (GDPR) serves as the legal basis.

In the processing of personal data required for the performance of a contract to which the data subject is a party, Art. 6 para. 1 lit. b GDPR serves as the legal basis. This also applies to processing activities that are necessary to carry out pre-contractual measures.

Insofar as the processing of personal data is required to fulfil a legal obligation to which our company is subject, Art. 6 para 1 lit c GDPR serves as the legal basis.

In the event that the vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR serves as the legal basis.

If processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6para para. 1 lit. f GDPR serves as the legal basis for processing.

The personal data of the person concerned will be deleted or locked as soon as the purpose of storage no longer applies. The data may also be retained if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the responsible party is subject. The data will also be locked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.

Every time you visit our website, our system automatically collects data and information from the computer system of the computer accessing it. The following data is collected:

  1. Information about the browser type and version used
  2. The user's operating system
  3. The user's internet service provider
  4. The IP address of the user
  5. Date and time of the visit
  6. Websites from which the user's system reaches our website
  7. Websites accessed by the user's system from our website

The data is also stored in the log files of our system. Not affected by this are the IP addresses of the user or other data that enable the assignment of the data to a user. This data is not stored together with other personal data of the user.

The legal basis for the temporary storage of data is Art. 6 para. 1 lit. f GDPR.

The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. For this the IP address of the user must remain stored for the duration of the session.

Our legitimate interest in data processing pursuant to Art. 6 para. 1 lit. f GDPR also lies in these purposes.

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user.

Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. If a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic character string that enables a unique identification of the browser when the website is accessed again.

We use cookies to make our website more user-friendly. Some elements of our website require that the accessing browser can be identified even after a page change. We also use cookies on our website which enable an analysis of the user's surfing behaviour.

When you visit our website, an information banner informs you about the use of cookies for analytical purposes and refers you to this data protection statement. In this context, there is also a note on how the storage of cookies can be prevented in the browser settings.

The legal basis for the processing of personal data using cookies is Art. 6 para. 1 lit. f GDPR.

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For this it is necessary that the browser is recognized even after a page change. The analysis cookies are used to improve the quality of our website and its content. Through the analysis cookies we learn how the website is used and can thus continuously optimize our services.

For these purposes, our legitimate interest also lies in the processing of personal data pursuant to Art. 6 para. 1 lit. f GDPR.

Cookies are stored on the user's computer and transmitted to our site. Therefore, you as a user also have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.

There is a contact form on our website which can be used for electronic contact. If a user takes advantage of this possibility, the data entered in the input mask will be transmitted to us and stored.

At the time the message is sent, the user's IP address and the date and time of registration are also stored.

Alternatively, you can contact us via the e-mail address provided. In this case, the user's personal data transmitted with the e-mail will be stored.

In this context, the data will not be passed on to third parties. The data is used exclusively for processing the conversation.

The legal basis for the processing of data transmitted in the course of establishing contact is Art. 6 para. 1 lit. f GDPR. If the establishment of contact is aimed at the conclusion of a contract, then additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.

The processing of the personal data from the input form serves us solely to process the establishment of contact. In the event of contact by email, this also constitutes the necessary legitimate interest in the processing of the data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data from the input mask of the contact form and those that were sent by e-mail, this is the case when the respective conversation with the user is finished. The conversation is terminated when it can be inferred from the circumstances that the facts in question have been finally clarified.

The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.

All personal data stored in the course of contacting us will be deleted in this case.

Customers receive an account with which they have access to a protected area in which content for customers is stored. For this purpose, the access data of the respective customer, consisting of user name and password, are processed. In addition, customers can view and change their personal data there. If the customer uses the online booking system module, he can view his customers' booking data and also configure the system for himself.

The legal basis for the processing of data is Art. 6 para. 1 lit. b GDPR.

The processing of personal data is necessary for the provision of the contractual services.

The data will be deleted upon termination of the contractual relationship.

The user has the possibility at any time to object to the processing of his personal data and to demand their deletion.

In order to ensure sufficient data security during the transmission of forms, we use the service reCAPTCHA of the company Google Inc. This serves primarily to distinguish whether the input is made by a natural person or abusively by machine and automated processing. The service includes sending the IP address and any other data required by Google for the reCAPTCHA service to Google. For more information about Google Inc.'s privacy policy, please visit https://policies.google.com/privacy?hl=en&gl=de.

The legal basis for the processing of data is Art. 6 para. 1 lit. b GDPR.

The processing of personal data serves data security during the transmission of forms.

The data is deleted at the end of the session.

The user can deactivate the function: https://adssettings.google.com/authenticated.

If your personal data are processed, you are affected within the meaning of the GDPR and you have the following rights in relation to the person responsible:

You can ask the person in charge to confirm whether personal data concerning you are being processed by us.

If such processing takes place, you can request the following information from the person responsible:

  1. the purposes for which the personal data is processed;
  2. the categories of personal data processed;
  3. the recipients or categories of recipients to whom the personal data concerning you have been or are still being disclosed;
  4. the planned duration of storage of the personal data concerning you or, if specific information is not possible, criteria for determining the storage period;
  5. the existence of a right to have personal data concerning you corrected or deleted, a right to have processing restricted by the controller or a right to object to such processing;
  6. the existence of a right of appeal to a supervisory authority;
  7. any available information on the origin of the data if the personal data are not collected from the data subject;
  8. the existence of automated decision-making, including profiling in accordance with Article 22(1) and (4 GDPR and - at least in these cases - meaningful information on the logic involved and the scope and intended effects of such processing for the data subject.

You have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organisation. In this context, you may request to be informed of the appropriate guarantees pursuant to Art. 46 GDPR in connection with the transmission.

You have a right of correction and/or completion vis-à-vis the data processor if the personal data processed concerning you is incorrect or incomplete. The person responsible shall make the correction without delay.

Under the following conditions, you may request that the processing of personal data concerning you be restricted:

  1. if you dispute the accuracy of the personal data concerning you for a period of time that enables the person responsible to verify the accuracy of the personal data;
  2. the processing is unlawful and you object to the deletion of the personal data and instead request the restriction of the use of the personal data;
  3. the controller no longer needs the personal data for the purposes of processing, but you do need them to assert, exercise or defend legal claims, or
  4. if you have filed an objection to the processing pursuant to Art. 21 para. 1 GDPR and it has not yet been determined whether the legitimate reasons of the person responsible outweigh your reasons.

If the processing of personal data concerning you has been restricted, such data may only be processed - apart from being stored - with your consent or for the purpose of asserting, exercising or defending rights or protecting the rights of another natural or legal person or on grounds of an important public interest of the Union or a Member State.

If the processing restriction has been restricted according to the above conditions, you will be informed by the person responsible before the restriction is lifted.

You may request the data processor to delete the personal data concerning you immediately and the data processor is obliged to delete this data immediately if one of the following reasons applies:

  1. The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
  2. You revoke your consent, on which the processing was based pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR, and there is no other legal basis for the processing.
  3. You file an objection against the processing pursuant to Art. 21 para. 1 GDPR and there are no overriding legitimate reasons for the processing, or you file an objection against the processing pursuant to Art. 21 para. 2 GDPR.
  4. The personal data concerning you were processed unlawfully.
  5. The deletion of personal data concerning you is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the data processor is subject.
  6. The personal data concerning you have been collected in relation to information society services offered pursuant to Art. 8 para. 1 GDPR.

If the data controller has made the personal data concerning you public and is obliged to delete it pursuant to Art. 17 para. 1 GDPR, he shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform data processors who process the personal data that you as the data subject have requested the deletion of all links to this personal data or of copies or replications of this personal data.

The right to deletion does not exist if the processing is necessary

  1. to exercise freedom of expression and information;
  2. for the performance of a legal obligation required for processing under the law of the Union or of the Member States to which the controller is subject or for the performance of a task in the public interest or in the exercise of official authority conferred on the controller;
  3. for reasons of public interest in the field of public health pursuant to Art. 9 para. 2 lit. h and i and Art. 9 para. 3 GDPR;
  4. for archiving purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 para. 1 GDPR, insofar as the law referred to under a) is likely to render impossible or seriously impair the attainment of the objectives of such processing, or
  5. to assert, exercise or defend legal claims.

If you have exercised your right to have the data processed corrected, deleted or restricted, the latter is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this correction or deletion of the data or restriction on processing, unless this proves impossible or involves a disproportionate effort.

You have the right vis-à-vis the person responsible to be informed about these recipients.

You have the right to receive the personal data concerning you that you have provided to the person responsible in a structured, common and machine-readable format. In addition, you have the right to pass this data on to another person in charge without obstruction by the person in charge to whom the personal data was provided, provided that

  1. processing is based on consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR and
  2. processing is carried out using automated methods.

In exercising this right, you also have the right to request that the personal data concerning you be transferred directly from one data controller to another data controller, insofar as this is technically feasible. The freedoms and rights of other persons must not be affected by this.

The right to transferability shall not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority conferred on the controller.

You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you under Art.&bsp;6 para. 1 lit. e or lit. f of the GDPR; this also applies to profiling based on these provisions.

The data controller no longer processes the personal data concerning you, unless he can prove compelling reasons worthy of protection for the processing, which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If the personal data concerning you are processed for direct marketing purposes, you have the right to object at any time to the processing of the personal data concerning you for the purpose of such advertising; this also applies to profiling, insofar as it is associated with such direct marketing.

If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

You have the possibility to exercise your right of objection in connection with the use of Information Society services by means of automated procedures using technical specifications, notwithstanding Directive 2002/58/EC.

You have the right to revoke your data protection declaration of consent at any time. The revocation of consent shall not affect the legality of the processing carried out on the basis of the consent until revocation.

You have the right not to be subject to a decision based exclusively on automated processing - including profiling - that has legal effect against you or significantly impairs you in a similar manner. This does not apply if the decision

  1. is necessary for the conclusion or performance of a contract between you and the person responsible,
  2. is admissible by law of the Union or of the Member States to which the person responsible is subject and that law contains appropriate measures to safeguard your rights, freedoms and legitimate interests, or
  3. is with your express consent.

However, these decisions may not be based on special categories of personal data pursuant to Art. 9 para. 1 GDPR, unless Art. 9 para. 2 lit. a or g GDPR applies and appropriate measures have been taken to protect your rights and freedoms and your legitimate interests.

In the cases referred to in (1) and (3), the person responsible shall take reasonable measures to safeguard your rights, freedoms and legitimate interests, including at least the right to obtain the intervention of a person by the person responsible, to state his own position and to challenge the decision.

Without prejudice to any other administrative or judicial remedy, you have the right of appeal to a supervisory authority, in particular in the Member State where you reside, work or suspect of infringement, if you believe that the processing of personal data concerning you is contrary to the GDPR.

The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.